Returns and Refunds

To start a return, please contact us at  lusciousscarves@hotmail.com.

Returns
If you are unhappy with your online purchase we will be happy to offer you a full refund within 14 days.

Items returned outside the returns window will be issued credit voucher.
To be eligible for a return, your items must be unused and in the same condition that you received them.

Items must also be in the original packaging with tags still attached .

Items that have been used or do not have their original tags attached will not be accepted.

To complete your return, we require your order number.

We are unable to refund earrings.

Refunds (if applicable)
Our friendly customer service team will do their best to process all refunds swiftly. We will issue a refund for the full amount paid for the products ( excluding shipping charges) within 3 days of receiving, inspecting and approving the returned products.

If free postage has been applied and items are returned the standard shipping costs will be deducted from the refund amount.

Unfortunately we can only offer free postage on orders with a remaining spend value of £40 or more, if items are returned and the remaining spend amount is less then £40 the postage costs will be deducted from the refund .

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Shipping
To return your product, you should mail your product to:

Luscious Scarves ,

74 Branksome Drive,

Nabwood,

Shipley ,

BD18 4BE

United Kingdom

You will be responsible for paying for your own shipping costs for returning your unwanted item. We recommend you send your items via recorded delivery with tracking as we do not accept liability for any goods lost or damaged in the post.

Thank you for your understanding.